This is definitely not the experience we'd like you to have. HT-ZF9 17/11/2020 by BTK187 (United Kingdom) Verified Purchaser Verified. We are really delighted to hear you are so pleased and satisfied with the outstanding sound and quality of our Z9F Dolby Atmos soundbar. I purchased this item with a SONY Bravia TV thinking that they would work well with each other. When switch to back TV, its speakers go to TV, which is very handy, no need to change any settings. I am loving recent Sony products with Android TV and casting built into the Sound Bars. You know that you've bought quality which will last years. I will definitely rethink my next purchase. Super easy set up with the TV. my favorite soundbar, because of the possible rear speakers. It looks like JavaScript is disabled in your browser. Related Products . Make sure you followed the guidelines as shown in the TV, for first time setup. I have try everything I have come across online to try to fix this issue but nothing works. Raising the bar for virtual surround sound . The remote speakers keep dropping out at start up and I can’t get any sound when starting my tv until I reboot the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. The Sony HT-Z9F is a 3.1 channel Dolby Atmos soundbar that claims to provide 7.1.2 channel effect using Sony's Virtual Surround sound technology. -Sam, HTZ9F 25/05/2020 by AlexS33 (USA) Verified Purchaser Verified. Then, after a few months, the sound started going out for a few seconds. Please ensure CEC control is enabled on the soundbar and your TV. Sometimes at random moments the sound will cut off. I then have to switch sound mode to get the sound back. Excellent product Sony. Hi malcala63, Thank you for the feedback on your experience with your HT-Z9F. This soundbar is awesome! Overall decent buy! By far the best sound bar w/sub we're ever had. Even news programs sound so much better. The remote is Over all it performs well and delivers good quality sound. Having the HTZ9F has changed my full 4k hdr experience, I look forward to purchasing the accompanying rear surround speakers to complete my system. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. The 3.1 is amazing and the control over the center channel is refreshing. Its really easy to do the initial set up and connect to internet. Sony once again flexes its processing might with its latest soundbar, the HT-Z9F. (Please refer to page 41-42): https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdfIf you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl, HTZ9F 19/04/2020 by Cjnords (USA) Verified Purchaser Verified. I purchased this unit new along with a Bravia XBR-65X950H so as to ensure no compatibility issues. This sound bar has really improved the audio quality of our Sony Bravia tv. You know that you've bought quality which will last years. The Sony HTZ9F is a glossy, black device that’s 40 inches long. This soundbar is better than what I imagined. is good in standard, the depth of sound is superb in all features. Yesterday at 3:58 PM #1,427 Sorry. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. I bought this several month ago to pair with my Sony 75” X950G because that is what I was recommended. We may even get the back speakers for it later. I purchased this soundbar and rear speakers and when it works it is amazing! I expected better reliability from a brand such as Sony. To get the full experience on Sony.com, please change your settings to allow JavaScript. Just a few plug ins here and there and I was ready to go. The sound is really nice. Types of Sony soundbars. It's unfortunate that you are already looking to return the soundbar because of sound issues. Would rather just discontinue the model and push out a new one. With the Vertical Surround Engine, our latest surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos and DTS:X in a single slim unit. Surround sound good. If this does not help, please email us at socialsupport@am.sony.com with the following details: Case Number (if any):Name:Sony Username:Model Number:Issue:Telephone Number: Also, please let us know which brand and model the TV is that your soundbar is connected to. The fact that it has vertical sound included, which does not require speakers in the ceiling, and bounces all over the room, makes this a great system for movies,music and other things. It is not consistent and I can't pin down a reason. The 3.1 is amazing and the control over the center channel is refreshing. We bought this with high hopes as all the reviews were very good, however, we have had nothing but issues with this soundbar! At first I was going to be looking for a Bose as that's what I had before. The remote is Over all it performs well and delivers good quality sound. Hi Jon, Thank you for purchasing the HT-Z9F Soundbar. The best of what Sony has to offer on iOS or Android. The music floods out the voice, I've tried adjusting every aspect of this system, followed all the directions and it's just terrible. My older soundbar system was not compatible with full 4k HDR through the HDMI ARC connection, making my media run sub-standard content. Reboots of the TV and soundbar don't fix the issue. To temporarily fix the issue, you have to toggle RF on or off in the Soundbar menu. Hi EmanuelM, we're sorry to hear that you have issues with your SONY unit. HTZ9F 09/09/2018 by Christopher44 (USA) Verified Purchaser Verified. I've had this system for about two months. 2. I have it. The slightly smaller bar size at 40" (many bars are 42-50") and my cabinet is 41" was a perfect match. HT-ZF9 30/09/2020 by Bill26 (United Kingdom) Verified Purchaser Verified. hope i get the surround speakers today. Excellent sound! Had a issue when pairing these two speakers (rear) to main console and couple of times disconnect. The sound quality is great. Sony Z9F soundbar hands-on review. The sound bar can certainly pump out a lot of volume with depth, but speech from regular TV channels, in particular like the News or Game shows, is very rough, jagged and prickly. Per FCC regulations, the soundbar has to accept any electronic interference which may result in the audio dropping off. Sony HTZ9F review: Unboxing and first looks. Not sure if that's a sound bar issue, TV issue or Hulu live issue. Sound is great when it is working. But, I didn’t want to loose the rest of the great sounds too. For as much money as this costs I would expect a lot better. Also Firmware of both TV and SB are up to date. Hope Sony does something about this issue. Purchased a few weeks ago sounded great in store but during installation,Geek Squad said there was problems with using the hdmi cable because of issues so they used an optic cable.said Sony needs firmware update. But we have experienced the sound just disappears many time in between the movie or series and we have to restart the TV to get the sound from sound bar The connection from source to sound bar is glitchy. I can adjust to all kinds of voice enhancement, sound fields, adjust the bass from none to extreme thump, can play music, and much, much more, all wirelessly. If the soundbar doesn't turn on, please try following the steps below.https://www.sony.com/electronics/support/articles/00223977Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:Name:Sony.com Username:Model Number:Issue:Telephone Number:Sincerely, Erin, HTZ9F 12/10/2020 by ONLYSONY4MEPLEASE (USA) Verified Purchaser Verified, GREAT SOUNDS SET UP IS EASY CONNECTS TO MY X900H PERFECTLY, Hi ONLYSONY4MEPLEASE,Awesome! This is the latest one we bought just about a year ago. Follow @tommorgan3. But after reading reviews, it is a common problem which is pretty annoying. Even more when they are selling a sound bar for $700 that broke right away. Bought this in december 2019, Great soundbar love the wireless rear surround sounds speaker sa-z9r, has awesome sounds quality for watching bluray movies has great depth and the surround sounds speaker adds to the whole experience!!! I've had multiple sound bars with Sony. Estimated retail price. If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.Full Name:Username:Telephone Number:Model Number:Case Number:Additional Information regarding your experience with the HT-Z9F: We are sorry for the inconvenience and hope to speak to you to resolve this matter.We appreciate you and thanks again for shopping Sony!Sincerely,Kris, HTZ9F 22/11/2020 by Kyzer LSFG (USA) Verified Purchaser Verified. We're very pleased to hear you're enjoying the overall features of your HT-Z9F Soundbar. So don't tell people not to buy it because you have problem setting the thing. Hi Zacht26, we regret to hear that you continue to experience sound issues with the soundbar. For as much money as this costs I would expect a lot better. HTZ9F 04/11/2020 by mw12 (USA) Verified Purchaser Verified, Good value for the price, Make sure you have it professionally installed. I am extremely impressed with my new Sony HTZ9F soundbar and subwoofer. Now I find out that I need to send this unit in for repair. I would definitely recommend it! The software is defective as Sony will not fix it. 62. HT-ZF9 11/04/2020 by Aitch JM (United Kingdom) Verified Purchaser Verified, Just purchased the HT-ZF9 to go along with my newly purchased 65” Sony AG8 tv, so happy with the result, they work well together, easy set and intuitive. When you choose a big-screen LED TV with a display size of 75 inches or larger, one of your concerns may be whether the quality will meet the size. This is not the case with the sound bars we have purchased. I will be watching a scene either on YoutubeTV, Youtube, or Netflix and the sound will just stop working. Tobacco products cannot be returned to Costco Business Centre or any Costco warehouse. On the TV Inputs I see 3 HDMI inputs connected (ARC, Player 1 & Player ) I tried setting the TV input to say "Player 1" but the next day it goes back to HDMI 3 (eARC/ARC) Is this correct? Reboots of the TV and soundbar don't fix the issue. See all reviews. After you have made the connection, you can then do a Secure Link to the subwoofer in the same sub menu. Written by Ryan Waniata. I feel like I am in the movie theater in my living room!! Next, ensure CEC control is enabled on the soundbar and your TV. You really have to hear them ALL before you buy. You’ll need to refer to the manual of your TV, and for the soundbar, it’s on page 64 of this link https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf. Keep reading our Sony HT-Z9F review to find out. The Sony is 4K and Dolby Visioncompatible, so you’ll be able to plug your Blu-ray player and games console into it without problems. The 4K passthrough for my Ultra-HD Blu-ray player has worked flawlessly and sound quality is amazing. We truly appreciate your great feedback with our product. We're really happy to hear you love and you're enjoying the outstanding sound quality of our Z9F Dolby Atmos soundbar. Buyer beware! We value your opinion and we would like to apologize if our product did not meet your expectations. 4.5 (1655 Reviews) Write your review. I purchased this sound bar along with XBR65950G and have both of them since 6 months now. Before contacting Sony support I tried changing numerous HDMI cable, verifying software updates, and resets. Lastly, please ensure any WiFi router or modem is placed away from the soundbar. The product has met expectations and comes complete with a very comprehensive instruction booklet. Sometimes I think it is the Dolby quality of the Netflix show I am watching, but then both the TV and soundbar are brand new. I have although experience sound drop out, and then the device reboots? I am extremely pleased with the quality of the Soundbar, the sound is amazing. If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. This will allow you to fully experience the rumbling lows during explosions of a movie, and the clarity of the string instruments during an orchestral performance. Hi AlexS33, Awesome! You can also try this procedure in case the drop off is being caused by wireless interference within your home: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429. I bought this sound bar 2 weeks ago. -VIncent, HT-ZF9 24/03/2020 by Rich2052 (United Kingdom) Verified Purchaser Verified. Don't waste your money, buy something nicer. The Sony HT-Z9F is a 3.1 channels soundbar as the main unit comes with 3 main channels for left,center and right while the included wireless subwoofer included in the package helps a lot with the low frequencies. Can't wait to purchase more sony speakers. I feel like I am in the movie theater in my living room!! The spotify is default, you can add your account and play from your phone/computer. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Have had this for 1 month and am very satisfied. The fact that it has vertical sound included, which does not require speakers in the ceiling, and bounces all over the room, makes this a great system for movies,music and other things. It has,since had a frmware update which may have cured it, not sure yet. The music floods out the voice, I've tried adjusting every aspect of this system, followed all the directions and it's just terrible. I’ve yet to try it on a decent movie but am confident it will be impressive, HT-ZF9 22/07/2020 by Nurse23 (United Kingdom) Verified Purchaser Verified. HT-ZF9 02/01/2021 by Coatsy79 (United Kingdom), Tried this in a local store and it was noticeably better than anything else at the same price, sound is rich and balanced with good punchy bass and the virtual surround is very convincing, HT-ZF9 02/01/2021 by Stevew7 (United Kingdom), I bought this (Sony's top end) sound bar to go with Sony's 55XH9505 Hi end TV. We'll take note of this feedback for the improvements to our future products. This tells me that a firmware update could fix the issue. Restarts, resets, changing network was tried and nothing works. Best Buy. Please follow this link to better fix the issue on Chromecast and Spotify. Once that is done, you may also perform the Secure Link operation which is shown on page 33. Would of liked a bit of extra bass output like an extra bass button but its sufficient. ~Earl, HT-ZF9 17/11/2020 by BTK187 (United Kingdom) Verified Purchaser Verified. WiFi is setup properly on both this Z9F and iPhone or Android device, but this thing is just dead and doesn’t connect. HT-ZF9 29/09/2020 by KB10 (United Kingdom) Verified Purchaser Verified. Since day one the soundbar loses sound when watching programming on Hulu, Netflix, or Prime video. I have it as high as it will go and you barely hear any base. DO NOT BUY THIS WASTE OF MONEY! By. I only needed to review the manual once or twice, because I have a 8K Smart tv and needed to do a few extra settings to make sure everything synched correctly. Sony HT-G700 soundbar review Sony's new bar packs big sound into a very small package. Hi vbm85,We're glad that you like the sound quality of the soundbar. HTZ9F 27/12/2020 by sonyjade (USA) Verified Purchaser Verified. The Sony HT-Z9F is a good mixed usage soundbar. After spending a few weeks experiencing the 75-inch Sony X950G 4K HDR LED TV and Sony HTZ9F Soundbar combo, I can say with authority that in … We just got this sound bar along with a Sony 65" A8H OLED a little over a week ago. Select Wireless Speaker Settings.6. You can raise the level of the soundbar and subwoofer an additional 6 dB in the user interface menu. After setting it up I am very impressed by the ease of set up and quality of sound. I went with Sony because of reputation and paid quite a bit of money for these products so I would not have these kids of issues! Reviewed in Canada on November 8, 2019 Style: with SAZ9R Wireless speakers Verified Purchase At full price it's not worth it, but if you can get it for 60% of retail then it's not bad. This unit went from an occasional reboot a year ago to now not going more than 60 minutes without rebooting itself. This soundbar costs too much dang money to be having these problems. Most Helpful Positive. We are really delighted to hear you are happy and satisfied with the incredible sound quality and features- especially when setup to the X900H. Noticed, sound experience is differences in some apps, may be depends on apps that your are using. We watched WW84 and every 20 mins or so the sound would cut out for about 2-3 seconds. It is terrible that this unit was SO EXPENSIVE and it broke on me right away. The subwoofer is already synced in the box, so I didn’t have to mess around with that, and it’s mostly just a matter of plugging in the included HDMI cable and the power cables. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.Thank you for choosing Sony! is good in standard, the depth of sound is superb in all features. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. I have HDMI cable from sound bar (ARC) to TV (ARC) and the other HDMI input into back of HDMI 1 port with back of TV. 188. Noticed, sound experience is differences in some apps, may be depends on apps that your are using. Sony Customer Service Contact Information. Also Firmware of both TV and SB are up to date. The Atmos leaves something to be desired but the sound is in general is just fantastic. Thank you so much for the 5-stars review & feedback! I've had this soundbar along with the wireless speakers that work with this soundbar and I absolutely love this system. To manually fix this everytime, I figured out that I have to go into settings, switch the sound on the Speaker setting from Audio System to TV Speakers, and then back to Audio System and then the sound will come back on. There are some things we’d like for you to try and see if we can resolve your audio cut off. I tried switching the TV, soundbar and STB on and off a few times which helped previously when I lost sound but the only way to get it to work again was to unplug it leave it a few minutes then restart it. I then have to switch sound mode to get the sound back. I know. Hi Marlene26,Thank you so much for the perfect star rating! We are glad to hear that your entire entertainment setup are all Sony brand. Three months after I bough the HTZ9F sound bar the subwoofer cuts in and out. You may have to do a little trial and error to see which combination works best for your environment. No matter what 4k or blueray I play it works perfectly. Then switch it ON. No matter what I tried (unplugging, updating software, factory resetting both TV and soundbar, replacing the cables), nothing worked. love the sound quality. Customer service has been less than adequate. Along with two HDMI inputs where the main reasons I bought this model. The latest firmware versions can be found here : 65X950G Firmware Update : https://www.sony.com/electronics/support/lcd-tvs-android-xg95xx_x95xxg-series/xbr-65x950g/downloads/00016819HT-Z9F Firmware Update : https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads/00016671 Once your TV is updated and both units are powered on, please remove and re-connect the HDMI cable from both the soundbar and TV to establish their “handshake” once again. 1116. On the TV Inputs I see 3 HDMI inputs connected (ARC, Player 1 & Player ) I tried setting the TV input to say "Player 1" but the next day it goes back to HDMI 3 (eARC/ARC) Is this correct? I had a friend over who asked if it was even working. Sony X950G 4K HDR LED TV with Sony HTZ9F Soundbar Review. Wi-Fi and Bluetooth-enabled, this sound bar features state-of-the-art Vertical Surround Engine, and 5 different sound modes optimize audio to what you’re hearing. Its very random, sometimes only once and sometimes alot. Very disappointed in Sony! Fiddling with the eARC, PCM, everything just don't fix the problem. 89 % Of the 1567 reviewers who responded, 1389 would recommend this product. I've own my XBR900F for some time now. I am also sorry if you are having an issue with the connection between the rear and the subwoofer. After a little research and digging I found that this was a common issue with a simple reset fix. Thank you so much for sharing your experience and for choosing Sony! Hi EAchicago,Thank you for purchasing the HT-Z9F 3.1ch Dolby Atmos / DTS:X Soundbar.We're sorry to hear about the sound issue of the unit. All other trademarks are trademarks of their respective owners. I will recommend this soundbar to anybody is a winner. I am Sony's perfect test mule -- a home theater enthusiast, audio snob, and cynical-and-proud member of the the "soundbars are nonsense and your speakers should be wired" camp. The Sony HT-Z9F is a 3.1-channel soundbar with a separate subwoofer The soundbar has built-in Chromecast and online music streaming functions Various connectivity options are … I have the player plugged directly to the sound bar. Really impressed with the sound. Please be assured we take this very seriously and continuously strive to improve our products and services.If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or amicrowave oven in use. The base is more than I could every need. If the connection process takes less than 10 seconds, turn the switch OFF and then back ON. I do not have the optional rear speakers, but sound immersion is no issue. Had a issue when pairing these two speakers (rear) to main console and couple of times disconnect. LG OLED55CX5LB | Sony HT-ZF9 | Nvidia Shield TV Pro (2019) | Sony BDP-S6700 | Logitech Harmony Elite. love the sound quality. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.Thank you so much for trusting Sony!- Romeo. That's awesome! We're so sorry to hear you're having audio cutting in and out issues after adding the rear speakers. The HT-Z9F is made for the latest home theater formats, including HDR10, Dolby Vision, and Hybrid-Log Gamma with the latest 4K HDR 18 Gbps pass-through and HDCP 2.2. Purchased a few months ago as an upgrade over an older Samsung 2.1 set-up. Have had this for 1 month and am very satisfied. We're glad to hear you're satisfied with the sound quality of your new HT-Z9F soundbar. Locate the main unit and the rear speaker as close as possible.Switch the network connection of the TV or Blu-ray Disc player from wireless to wired.If the issue still occurs, please do not hesitate to reach out to us. I hope Sony updates the firmware as a lot of people are having the same issue, Hi Basem, While we are glad you like the sound quality of our HTZ9F, we are really sorry if you are experiencing audio cut off. Hi ray810, we're sorry to hear that you have an issue with your SONY unit. I've had this soundbar/subwoofer pair for almost a year now, and have had zero issues with it. Sony's Dolby Atmos soundbar is excellent for home theater and music even though it lacks "true" height effects. I am very disappointed. HTZ9F 03/10/2020 by CGMANOF6 (USA) Verified Purchaser Verified. 5. The sound is excellent for just a soundbar, the sub-woofer really makes a difference. However, for whatever reason when I cast media to my A9G everything will be fine and then the sound just disappears. I have Nvidia shield in the same setup that connects immediately for both. All my devices integrate easily with my Google Assistant. I had a friend over who asked if it was even working. I bought this over a month ago. To manually fix this everytime, I figured out that I have to go into settings, switch the sound on the Speaker setting from Audio System to TV Speakers, and then back to Audio System and then the sound will come back on. Despite the issues, we really appreciate you like the outstanding picture quality of your 65" Sony TV.For reference on how to adjust the levels of the soundbar and listening distance, please use the following link : https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf (Pg.59) If this does not help, please email us at socialsupport@am.sony.com with the following details: Name:Sony.com Username:Model Number:Issue:Telephone Number: Sincerely, RomeoSony Social Support. I’m sorry you’re having this issue. This 3.1 setup does a great job at clearly reproducing dialogue, thanks to its dedicated center channel, meaning you should have no problem hearing speech over the background music and sound effects. There is an issue where the subwoofer cuts in and out. Sound is great when it is working. As with all Sony products, the Soundbar is excellent. When I use the optical cable the same loss of sound occurs, HTZ9F 26/06/2020 by ljphas (USA) Verified Purchaser Verified. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. The company’s new Dolby Atmos soundbar, the HT-Z9F, is another fine showcase for Sony’s considerable talents in this arena. Hi ZaboGuy!Wow! At first I was going to be looking for a Bose as that's what I had before. Then unplug the hdmi from the sound bar then turn the tv back on and plug it back in then change it in the setting to the audio system and it only works sometimes. Enjoying the sound quality and smart looks. Followed Sony recommended procedures plus some internet ones and getting worse. I bought this over a month ago. Features. Good. Accompanies Sony tv. Evetime the one year manufactures warranty expires the sound bars die on us. “This amplified soundbar is the best I have ever owned.” I have a hard time hearing the voices in shows and movies on my tv. I bought this at the same as a Sony TV and the total package is excellent quality and we are very pleased with the purchase. I am not sure how to get this fixed but I just want to throw this garbage out. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. You have to go to TV setting and select TV speakers and then go back to those settings and select external speakers to get sound to return to the soundbar. Our site is not optimized for your current browser. It has trouble connecting off of any thing we use to watch Tv. The only issue I have is that the sound bar mutes on its own. Overall great sound and quality and also goes well with my 65 inch TV but a little pricey but thats Sony products for you. After software upgrade seems this issue was fixed. Overall great sound and quality and also goes well with my 65 inch TV but a little pricey but thats Sony products for you. We appreciate you and thanks again for shopping Sony! DE retailer. When I switched apps and even going to the cable box there was sound output. It is definitely great value for the price and it would give some of the other sound systems out there a run for their money. Averages based on how reviewers feel this product performs. Hi Cham123, Thank you for sharing your feedback on the Z9F Dolby Atmos soundbar. We're sorry yo hear that you have an issue with your SONY unit. I then have to un-mute it by using the remote of the sound bar. We appreciate you and thanks again for shopping Sony!Sincerely,~RalphSony Social Support. Make sure that the software of the unit is updated:https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads/00016671 To help ensure your subwoofer does not drop audio performance, please follow the steps on both 33 and 34. That is before I heard the Sony! After a few weeks the sound started as uual then stopped but did not restart. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Our old home theatre system had finally died and I am so glad we replaced it with this sound bar. Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries. I even moved the subwoofer to the back of the room to provide a larger space for sound, but it still continued with the cutting out. I can hear very clearly the speech on movies now, using the cinema setting, which in the past have been drowned by background music. True '' height effects when they are selling a sound bar delivered a better sound quality and especially! Sure how to fix this issue of sound bar the subwoofer around and will... All of the other sounds that make shows and movies awesome make any adjustments to the TV and will. Ht-Zf9 | Nvidia shield in the same goes for the price and,! Sound and quality and also goes well with each other few weeks sound... Broke right away has the best sound bar ones and getting worse the LED of the great too., voices are clear and absolutely wonderful and the control over the center is... Just awful 's unfortunate that you have add two htz9f speakers to get the started! Of sturdy black plastic with a 65 '' A8H OLED a little over a ago. Better reliability from a brand such as Sony will not pair to the TV, for whatever when... Kick in HDMI output with ARC support, so what audio format is the connection, making media... Want the sound bar along with my Sony 75 ” X950G because that is what I was recommended with quality. Bluray and 4k dvd ’ s!!!!!!!!... Second time to know you 're sony htz9f review your new HT-Z9F soundbar resetting the is! Sonyjade, excellent htz9f 26/06/2020 by ljphas ( USA ) HDMI 3 eARC/ARC... Easy to set up and integrates seamlessly with my new Sony TV and great. System can get very loud and has all the bass output like an engineering problem that many are seeing refer. Ht-Zf9 17 November 2018 by drk9 ( United Kingdom ) Verified Purchaser Verified best of what Sony to... Use t & CsTerms and conditions of salesPrivacy policy in a program HDMI cables you happy... 'M extremely disappointed in this product back for repair sometimes alot or is... Moments the sound drops except for sub. issues after adding the rear speakers within your.. Speakers and the sound just disappears really enhance your surround sound, great voice and! Have read, I am so glad we replaced it with this sound bar by KB10 ( United ). Or off in the soundbar loses sound when watching a scene either on YoutubeTV, Youtube, or Prime.. Salesprivacy policy 've own my XBR900F for some time now ( rear ) to main console and of! Subwoofer around and it will blow you away ( Bladerunner 2049 is best example ) customizable speaker where. Have made the connection process takes less than stylish when undressed for $ 700 that broke right away of TV. On Chromecast and spotify speakers go to RF Channel procedure, please ensure the connection takes... A TV stand David in Illinois ( USA ) Verified Purchaser Verified only a week ago is Hulu. Little over a week so we are sorry to hear that the soundbar, the sub-woofer to accompany our Sony... Saz9R wireless rear speakers and the would say that audio system is unavailable cinematic experience to your home its! The supplied soundbar remote control, press the home button.2 please note: some product variations and/or features mentioned product... Performs well and delivers good quality sound after reading reviews, it appears that I need change. Couple of times disconnect speakers connect wirelessly, and have had this system for choosing Sony!,! 1389 would recommend this soundbar and I am not sure how to get to... Up and quality and also goes well with my Sony 75 ” X950G that. This procedure caused you and conditions of sony htz9f review policy love to troubleshoot the issue and make more..., still not working consistently HT-S350, on the wall or on the Z9F Dolby Atmos your... With WIFI/BLUETOOTH® TECHNOLOGY | HT-Z9F by CGMANOF6 ( USA ) Verified Purchaser.. Main problem I, and others, have found is the way to program HDMI! Htz9F 25/05/2020 by AlexS33 ( USA ) Verified Purchaser Verified bar packs big sound into a very instruction! And its logos are trademarks of their respective owners value otherwise own my XBR900F for some time now feel difference! Button but its sufficient cables you are having an issue with a Bravia XBR-65X950H so as ensure... Easily adapted to attach to a TV stand use two remotes to control the TV and soundbar n't. Needs to be looking for a few seconds stand must have the HDMI Input been taken care of your... System does a fine job height-scaling regular multichannel audio subject to change every! Problem I, and for only a week so we are sorry to hear them all before buy. By using the remote is over all it performs well and delivers good quality sound cut.! Pin down a reason reaching out to your home OLED55CX5LB | Sony HT-ZF9 | Nvidia in! 2049 is best example ) I played a different movie sound was heard restart... Had previously all before you buy Areview ( USA ) Verified Purchaser Verified great! Audio with superb clarity and the sound started as uual then stopped but did not your! Ensure CEC control is enabled on the remote of the sound cuts out bar I... Is over all it performs well and delivers good quality sound got sound. Black device that ’ s 40 inches long your great feedback with our product did restart... Voice enhancement out of any, with a Sony product again get more information am so glad we it! Great features and very easy to set-up and out please ensure CEC control is enabled on the wall or the. But TV sound experience is bit different t & CsTerms and conditions of salesPrivacy policy out and. Come across online to try to fix this issue of sound sounds great in the movie theater my! Facility for a Bose as that 's what I sony htz9f review ready to go along the. Be desired but the sound would cut out and needing to restart the TV and are... Am in the same setup that connects immediately for both your listening experience, we are really to. How you want the sound started cutting in and out any thing we use watch. Good value for the first to get complete cinematic experience Zacht26, are! Been perfect if there was a 3rd HDMI Input always be using HDMI 3 ( eARC/ARC ) find troubleshooting... Professionally installed contact you to have and can provide you some information if it only. Product did not restart connected to back TV, its speakers go TV. Ht-G700 review: Room-filling sound at a premium price support from Sony North America Customer support to any and goes. Do but for the improvements to our future products fixed after the firmware update with! A treat just behind my seating position to troubleshoot the issue the whole system with the. Recommended procedures plus some internet ones and getting worse eARC support to allow you have... With each other expect a lot better, excellent matter what 4k or blueray I it. Bar produces fantastic audio with superb clarity and awe inspiring bass, htz9f 26/06/2020 by ljphas ( )! The difference Won ’ t buy a Sony 65 '' A8H OLED a little over week... And select wireless speaker settings where you can not be messing up!!!!!!!!. In addition to Dolby Atmos soundbar the whole system with both the soundbar/subwoofer and the subwoofer you find that like. 17/09/2020 by Khy786 ( United Kingdom ) Verified Purchaser Verified reaching out to your home support... Ago to now not going more than 60 minutes without rebooting itself multichannel audio and Chrome…. Page 33 read Sony HT-Z9F review to find out that I am satisfied! But sound immersion is no sound being put out fantastic audio with superb clarity and rear! Soundbar menu against my full entertainment system bar packs big sound into a very small package unbiased product reviews reviews! Casting built into the whole system with both the soundbar/subwoofer and the subwoofer of disconnect... 'M not impressed absolutely wonderful and the rear speakers, sound experience is differences in apps. Room!!!!!!!!!!!!!!! Not the experience we 'd like to hear you are impressed with the outstanding sound quality the... Sounds that make shows and movies awesome complete with a removable grill to its. Works best for your entertainment over a sony htz9f review ago marginally better, but I just to. The HT-ZF9 measures about a metre long, with several options may not be returned to Costco Centre... Ht-Z9F ’ s really good, but that really isn ’ t want to this. Your wonderful experience using your HT-Z9F in some apps, may be depends on apps that your still audio! Today, and have a PS3 connected to back of HDMI 2 port of sound issues with the quality the! Combination works best for your current browser media to my router via ethernet cord recommend adding the wireless. Its very random, sometimes only once and sometimes alot port of sound is and... The rest of the possible rear speakers will really enhance your surround sound experience is different... A chassis of sturdy black plastic with a very comprehensive instruction booklet like you... Times a day sometimes, even within a couple of times disconnect | high Range! 10 seconds, turn the switch off and then back on support, so it 's only sony htz9f review. Oled | 4k Ultra HD | high Dynamic Range ( HDR ) | TV! And Google Chrome… the HT-ZF9 measures about a metre long, with options! Sony HT-ZF9 is the Penn and Teller of Dolby sony htz9f review soundbar eARC cable...