Customer Service Skills – The main duty of a pharmacy technician is to serve customers. 311215. (Or Texas. "What Pharmacy Technicians Do." What Kind of Skills Must an IV Compounding Pharmacy Technician Acquire? Being able to understand medical history, read prescriptions, and adhere to billing protocols can be complicated, but it is a key part of pharmacology. This means getting medications for customers, describing side effects, answering questions, and discussing payment and billing. Memory. Pharmacy technicians will be required to fill the gaps and a… These 6 skills include mathematical proficiency, good communication, organizational skills, computer skills, critical thinking and problem solving. What Skills Do Pharmacy Technicians Need? Accessed Dec. 14, 2020. Pharmaceutical Literacy. Active Listening Skills. Liaise effectively with physicians, labs, and insurance companies; assess pharmaceutical stock levels and remove outdated drugs. To be successful in any job one needs to possess relevant skills. Pharmacy technicians play a vital role in delivering medication to patients. Maintains a safe and cle… Currently, pharmacists roles are transitioning from one of dispensing medication to one of health care provider. With these skills, the pharmacy technician will be able to help patients and support the Pharmacist in the process. There are a number of soft skills that pharmacy techs need to have. Highlight Skills in Your Cover Letter Include the skills mentioned in the job posting in your cover letter. As the pharmacists role continues to develop, pharmacists are now involved in actively managing patient care. ANZSCO NO. In addition to serving customers, pharmacy technicians’ job is to ensure pharmacists can carry out their duties efficiently. Attention to Detail and Accuracy: You are required to maintain utmost level of accuracy while processing prescriptions. The request to fill these medications can come directly from a patient with a written prescription, or by doctor over the phone or through the computer. SKILLS A PHARMACY TECHNICIAN STUDENT MUST POSSESS Modern worries, new technology. Additionally, you will be using measuring equipment and industry-specific software. Whether you have always had a passion of working in the medical field or if you are just getting started on your own, taking on the responsibility of a pharmacy technician is hard work and just as rewarding. Top skills that an employer look for on your resume – Skills to be mentioned in CV, #Interview tips - Duration: 4:35. From being well versed with pharmacy laws to having the know-how of settling insurance claims, the skills you possess will sail you through these tasks smoothly. Important traits for pharmacy technicians range from dependability and integrity to attention to detail and sound reporting skills, supporting their ultimate goal of ensuring that drug therapy is carried out safely and successfully. Interpersonal skills Pharmacists often have to juggle between doctors who don’t like to be questioned and frustrated patients who are upset at having to wait for their prescriptions; developing the interpersonal skills to deal with this requires patience, diplomacy and a great sense of humour. Pharmacy Technician Skills List About Pharmacy Technician Jobs The main responsibility of a pharmacy technician is to assist the pharmacist on duty with the fulfillment of prescriptions. Download Resume PDF Build Free Resume. Technicians need to be able to follow the directions of their pharmacy manager and the pharmaceutical company, communicate with staff and customers, and be organized and able to multitask. Earned multiple “Employee of the Month” awards. "About ASHP." Friendly. Summary : Ambitious, detail-oriented Licensed Pharmacy Technician with excellent customer service skills. As a pharmacy technician, you will be responsible for verifying and prescribing prescriptions, working with insurance companies, […] Important Job Skills for Pharmacy Technicians. Cashier, Data Entry, and Labelling are still quite common, and a respectable share of skills found on resumes for Pharmacy Technician with 19.44% of the total. Accessed Dec. 14, 2020. Home   »   Articles   »   Skills Required To Be a Successful Pharmacy Technician. Writing a great Pharmacy Technician resume is an important step in your job search journey. More than 15 years experience in multi-industry environments including 10 years experience as a PTCB certified pharmacy technician. The Balance Careers uses cookies to provide you with a great user experience. A lead pharmacy technician's duties include: Maintain information confidentiality; Offer flexibility in work hour scheduling, including evenings and weekends. The slightest error in doing so can prove detrimental to the patient’s health. Besides, nowadays technology is being used to support daily operations at busy pharmacies. The Consultation Skills for Pharmacy Practice website supports you through a learning pathway, as you develop and improve your patient consultation skills. Playing a vital role in the healthcare industry today, pharmacy technicians need to have a well-rounded skill set in order to effectively manage the pharmacy and help patients with their medicine needs under the direct supervision of a pharmacist. As long as you are being honest, use the exact language found in the advertisement for the job, and draw from our keywords listed below to best highlight your relevant skill set. Computer Skills. Attends to customers and health care professionals 5. Adaptability: As a pharmacy tech you should be adaptable to change. Todays pharmacy technician is an integral member in the healthcare industry. This is very important to ensure that no bacteria or other harmful substances are passed on to patients. A strong sample resume for Pharmacy Technicians emphasizes pharmacological knowledge, attention to details, teamwork, good numeracy skills, and computer competencies. That may mean filing paperwork, serving customers, calling practitioners to clarify a prescription, or taking inventory. Well, to sum it, to become a pharmacy technician and a successful one at it, it's not only the inherent skills but also skills developed with either continuous education or on the job. Alison Doyle is the job search expert for The Balance Careers, and one of the industry's most highly-regarded job search and career experts. With the expanding role of a pharmacy technician in a pharmacy, you are expected to complete several tasks in a day in an efficient manner. Forecasts demands for medications and supplies 3. • Being responsible to check the prescription, process it and dispense the medication to the patient. "Pharmacy Technicians. "Certified Pharmacy Technician (CPhT)." Adaptability. Organizational Skills. • Checking pharmaceutical stock to assess inventory. • Get yourself a membership in any of your state associations to get access to seminars, events and continuing learning workshops. Work Environment." • Enroll in a pharmacy technician program or take the certification exam, you will gain the relevant technical knowledge and skills as the coursework includes comprehensive technical knowledge. Good communication skills help pharmacy technicians identify what resonates best with each person, as well as how to tailor the message to ensure it’s properly received. Leadership Skills. The technical skills which come to the fore in a pharmacy technician's career are vital to the success of his career. Trained and mentored new hires to ensure uncompromised compliance with regulatory laws. • Facilitating communication between the patients and insurance company, doctors and nurses. By using The Balance Careers, you accept our. Organizational skills: Being well organized also helps pharmacy technicians avoid dangerous errors. Problem Solving Skills. Pharmacy Technician Skills and Qualities. Students can expect to complete this Pharmacy Technician & Clinical Skills training course in around 12 hours. You must be industrious and must display initiative to adapt to new procedures and new job settings. The cost for this course can run around $600 and this is above and beyond basic pharmacy technician training. As a pharmacy technician you are required to have certain inherent skills which are crucial to the favorable outcome of your career. Use Skill Words in Your Job Interview Be prepared to share examples of your skills during job interviews. Reading comprehension: The ability to understand written documentation is … Key contributions: AMARILLO COLLEGE, Amarillo, TXGraduate, Pharmacy Technician Program (ASHP/ACPE accredited program), May 2015, Certification: American Society of Health-System Pharmacists (ASHP) Certified, Technical Proficiencies: Microsoft Office Suite • OP Robot • Bar-Code Station. ANZSCO - Australian and New Zealand Standard Classification of Occupations. There are 6 skills that a successful pharmacy technician will learn during a Pharmacy Technology Program. Maintains pharmacy inventory 2. 18 Pharmacy Technician Skills to be Successful, Requirements to Work as a Pharmacy Technician in Your State, Ten Reasons Why A Pharmacy Technician Should Get Certified, Types Of Programs Available To Become A Pharmacy Technician, Typical Work Day Of A Pharmacy Technician At The Top 5 Retail Pharmacies, Working In Retail Pharmacy VS Hospital Pharmacy. Requirements… Trainees must have a dispensing qualification recognised by the GPhC and be working in a pharmacy for a minimum of 14 hours per week. • Reporting adverse reactions to the pharmacist or assisting physician. Technicians who address problems with fervor and critical thinking on-board are better at dealing with difficult situations on the fly, whether that be a busy short-staffed pharmacy, or a very angry patient. Here's What You Need to Know, Here Is a Rundown of the Top Responsibilities of a Pharmacist, Here Is a Comprensive List of Phlebotomy Skills to List on Your Resume, Pharmacy Technician: Salary, Skills, & More, Army Pharmacy Technician Specialist Job Description and Qualifications, Pharmacist Job Description: Salary, Skills, & More, Want to Be a Pharmacologist? Responded to patients’ questions, troubleshot medical issues, and facilitated billing processes. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Places and receives supplies of medication 4. Other skills in this area include maintaining patient privacy and … Administrative Skills. Accuracy. Excellent interpersonal skills for communicating with … Others may require a pre-employment physical exam, including a criminal background … Pharmacy Technician Certification Board. It forms part of a national training and development programme, which recognises that pharmacy professionals need to work more closely with patients in order to optimise medicines use and deliver public health messages. Include specific skills, such as answering the phone, taking client requests, answering specific customer questions and effectively communicating with doctor’s offices when verifying prescriptions. From robotics to computer softwares, a pharmacy technician is expected to overlook the automation process. With the advent of technology some skills such as being proficient in OP Robot and Bar-Code Station software which are technical in nature are learnt over a period of time. High levels of integrity and accuracy, attention to detail, dependability and empathetic communication are some inherent skills to being a pharmacy tech. May record details of, place orders for, take stock of, and store medications and medical supplies and deliver them to patients. Pass a drug test. An aspirant with relevant pharmacy technician skills, for instance will easily find a desirable placement and draw a higher salary as compared to someone who is either not well-versed with the latest pharmaceutical softwares or who is not an efficient multi-tasker. They work in retail pharmacies, hospitals and other medical facilities, and grocery stores. Language. October 7, 2014 Pharmacy Technician 994 Views. The pharmacy technician role is at its core a support role. Often, you may be employing help from a close friend or family member assisting your customer. Want to Be a Medical Assistant? As a pharmacy technician you are expected to know fundamentals of chemistry, pharmacology, medical terminology and mathematical calculations. Description : Provided information about drugs, especially … Most Pharmacy Technicians hold a high school diploma, but employers may prefer resumes displaying some basic pharmacy training. Have typing skills of at least 30 wpm. You must be able to read ingredients on a prescription, which requires a basic understanding of medicine and chemistry. Monitoring/Assessment Skills. Key contributions: WALMART PHARMACY, Canyon, TXPharmacy Technician (May 2015 – June 2018)Reviewed medication orders and prescriptions and organized medications for dispensing; calculated quantities, prepared labels, and prepared intravenous solutions. As a pharmacy technician, you will often be working with customers that are in pain or recently discharged from a medical procedure. You may simply read the sample below or download the Word template by clicking on the link. There are a number of soft skills that pharmacy techs need to have. Very resourceful with strong problem-solving skills. .. Oversees figures for charges 8. Therefore, the role of the pharmacy technician is undergoing significant change. You are working with chemicals intended to heal the body or manage pain, and it is vital that you follow training guidelines and use equipment to accurately help customers. Level 3 integrated qualification incluces Diploma in Pharmaceutical Science and NVQ level 3 in Pharmacy Service Skills whilst meeting the GPhC education requirement in submitting application to register as a Pharmacy Technician. Interpersonal skills: Pharmacy technician must be able to relate and know how to deal with various types of patients with different health issues. It is imperative that pharmacy technicians have excellent customer service skills, as they work with and talk to customers most of their work day. Pharmacy technicians in Nigeria make up 75% of pharmaceutical work force and are looking for their council (pharmacy technician and technologist council of Nigeria) reason being the pharmacist council of Nigeria (PCN) refuses to allocate responsibilities that will give them right to practice at community level interdependently. Maintains records and files of doctors’ orders and prescriptions 7. Keen attention to detail complemented by superb communications skills; fluent in English and Spanish. Experienced Pharmacy Technician drawing upon solid knowledge of brand and generic drugs to ensure accuracy in drug dispensing. Try to observe and learn from their strengths in the way they handle various situations at the pharmacy. Now, if you put only those skills on your resume, the pharmacist will smell something rotten in Denmark. Accessed Dec. 14, 2020. The American Society of Health-System Pharmacists (ASHP) accredits pharmacy technician programs, which are available at community colleges and vocational schools. Most certificate programs can be completed within a year or less; associate degree programs usually take two years. A pharmacy technician assists the pharmacist in running the operations of the pharmacy, interacting professionally with customers, and complying with regulatory laws. • A lot of learning can happen from your team members as well. Offering the following key skills: Mathematical skills for performing accurate calculations. Licensed Pharmacy Technician Resume. The modern lifestyle brings with it a number of new health ailments. Prepares necessary reports 9. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Suggested implementation of stringent new processes for monitoring and forwarding patient reports of adverse reactions to authorities and pharmaceutical companies. “A super pharmacy technician, or SuperTech, as I like to say, will use every roadblock that presents itself as a chance to figure out how to move it. Technicians need to be able to follow the directions of their pharmacy manager and the pharmaceutical company, communicate with staff and customers, and be organized and able to multitask. This is a sample resume written for pharmacy technician focusing on skills. Pharmacy technicians work in drugstores, grocery stores, hospitals, nursing homes, and other medical facilities., Certification as a pharmacy technician (CPhT) is achieved by passing the Pharmacy Technician Certification Exam (PTCE) and completing several hundred hours of training on-the-job comprising work with different prescription drugs, learning about pharmacy operations, and adherence to ethical standards.. You also need to keep in mind that technical skills need constant updation to keep with the latest happenings in the pharmaceutical world. • We also recommend becoming a member of any of the state pharmacy associations where you can get access to training workshops and seminars. Patient Satisfaction. Bureau of Labor Statistics. Some pharmacy technician job descriptions may also include the requirement of successful completion of employer-sponsored training programs. CVC PHARMACY, Canyon, TXPharmacy Technician (June 2018 – Present)Meticulously process and fill prescriptions before educating patients in use and compliance with medication guidelines. A pharmacy technician needs to have a well-rounded skill set to help patients with their medication needs. Pharmacy Technician ANZSCO level 2 Fills and labels patients' prescriptions under the supervision of a Pharmacist. You will need strong customer service skills in this profession. A 2012 survey found that customer service was the second most important factor for patients when choosing a pharmacy. For one, the technician must learn aseptic technique, which is another term for sterile technique. He ensures other pharmacy technicians have the necessary skills and training to perform their daily tasks effectively. Or Pennsylvania.) Freshersworld.com Recommended for you I hereby certify that ALL information I have provided on this skills checklist and all other documentation, is true and accurate. • You can always better your skill-set by gaining on-the-job experience or by completing a training program from any of the top pharmacy technician schools in the country. • Maintaining patient records both in paper and electronically. Math Skills. Dana Drugger123 Deadwood LaneCanyon, TX 29105(123) 456-7890dana.drugger@email.com, Ensuring excellence in customer service and support in retail pharmacy settings. Add Relevant Skills to Your Resume Be sure to highlight your most relevant skills in your resume summary and work history. Bureau of Labor Statistics. Before we go in depth about pharmacy technician skills, let us understand the basic duties of a pharmacy technician: • Being at the frontline in a pharmacy, assisting patients, answering calls and attending to medical representatives. Pharmacy technicians help pharmacists dispense prescription medication to customers or health professionals. Some skills are inherent to a person's personality, while some are gained by educating one self and some are learnt on the job. Although not required, a summary of skills section for a pharmacy technician resume is recommended if you believe you hold all of the required and preferred skills listed in the job ad itself. Organizes medications for Pharmacists to dispense 6. Here's an Overview of This Career Choice, Earn a Pharmacy Compounding Accreditation, Best Sales Associate Skills to List on a Resume, Important Skills for Dental Assistant Jobs, Job Outlook and Requirements of Degrees for High-Paying Careers, The Skills Welders Need to Be Competitive Job Candidates, How to Start a Pharmacy Career in the Air Force, highlight your most relevant skills in your resume summary, Answering patients' questions and troubleshoot medication issues, Advocating for patients’ compliance with medication guidelines, Maintaining relationships with physicians, Assisting in facilitating communication between the patient and insurance companies, doctors, nurses, and labs, Maintaining current notes and paperwork related to the patient’s drug therapy and pharmacy care plan, Reviewing medication orders and prescriptions and organizing medications for dispensing; preparing labels; calculating quantities, and preparing intravenous solutions, Checking pharmaceutical stock to assess inventory level; placing orders; removing outdated drugs, Calculating Insurance Coverage for Pharmacy Transactions, Checking Prescriptions for Accuracy Prior to Dispensing, Counting, Pouring, and Mixing Pharmaceuticals, Filling Prescriptions Precisely According to Pharmacist's Specifications, Explaining Directions for Prescriptions to Customers, Explaining Costs and Payment Options to Customers, Identifying Customer Questions and Concerns about Prescriptions, Learning Medical and Pharmaceutical Terms, Supporting the Appeals Process to Overturn Insurance Denials, Knowledge of Medical Terms, Abbreviations, and Pharmacy Calculations, Monitoring Prescription Inventory for Expired Drugs, Reading and Interpreting Prescriptions and Pharmaceutical Literature, Replenishing Automated Dispensing Cabinets, Software Proficiency: OP Robot and Bar-Code Station. 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