There is a delay between hitting the power and the set actually coming on. Find helpful information about your LG product, Facebook Share Made by Vizio. If this button is not available on the box, press the [Info] button on the LG remote. Next, swap the TV to the appropriate input. Copyright © 2009-2020 LG Electronics. to If there is sound, then proceed to the next step. Rebooted and tried all those simple things to no avail. TV Screen Is Black – Powers ON But No Picture. I tested with a flashlight and see the faint image on the screen. Ensure the TV is on the proper Input. There can be anywhere from 10 - 16 of these screws. Next, swap the TV to the appropriate input. Above is a a picture of the back side of a typical TV. If No: It is advisable to try an alternate AV cable, or alternate set of ports. Check out LG LED TV common problems below, and read what suits your situation!. Again, we do need the model number, © 2021 iFixit — Licensed under Creative Commons — Privacy — Screen sometimes flickers. Have a LG LCD TV. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). To access the Sound Out setting:. The LED light comes on briefly. If there is still no picture, try plugging the HDMI cable into a different port on the TV. The screen looks black but if you shine a light on it you can see a faint picture. Does power up and backlight seems to be working. Your privacy is important. Next, swap the TV to the appropriate input. Repair guides and support for your LG TV. my LG 32LG10 has no picture or sound but the TV does have power. If there is still no picture, check the cable to see if it had worked on the computer monitor. If not then it is possible that it is a mainboard or t-con board issue. Select the Settings gear icon in the top-right corner. The screen is black. The picture is fine. (GMT -05:00, United States of America local time) All was well apart from ITV until the adverts came on as it was two different contractors lol. Does any menu or on screen display appear? Most of the time, the best answer is the simplest one. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. Is a picture displayed? Some images do not display or links do not work. Remove all of the screws along the outer edge of the back casing. Let us know if you can make out silhouettes etc. EMAIL. Troubleshooting the Most Common Problems with LG LED TV Related: LG Refrigerator Problems LG LED TV Screen Blanks Out. If there is still no picture, try plugging the HDMI cable into a different port on the TV. @oldturkey03. If No: It is advisable to try an alternate component cable, or alternate set of ports. I checked the voltage on the Power supply, everything was normal. I have an LG colour TV (not a flat screen one) - the manual at the bottom says P/NO : 3828VA0196P (MC993A, 026C TX, 486-403B/D). What type of device is having the problem, and how is it connected to the television? If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). See below for the best solutions to fix a TV with no sound. Accessibility. The information was not presented clearly. Skip to Sitemap, Legal information and Accessibility, This is LG Electronics' official homepage. If you're watching TV and not getting a picture, the first thing you should do is … Check an alternative external source with the sound system. This happened to my 50" LG and I was able to fix it at no cost by removing that particular LED strip from the circuit. oldturkey03 Unplug the external device (30 seconds) and then restore power. Overall, how satisfied were you with the usefulness of this information? If you want to connect to LG Corp., or other LG affiliates, please click. the power light flashes like twice again its doesnt turn off only the sound is heard. No display indicates that the TV will require service. Is it the backlight or inverter? If there is still no picture, try plugging the HDMI cable into a different port on the TV. No picture on my lg tv. If all steps have failed, the unit will require service. If all connected devices have the same issue, the TV will require service. In a darkened room turn the TV to a station that is on the air. Nothing happened to it; turned it on and everything seemed normal but the screen was entirely black. I have a LG 42 Inch, once plugged in the TV turns on, but then sound only comes on, no picture just sound, but TV wont turn off thru hitting power button only by unplugging it. The TV picture has gone out but sound still works. Unplug the external component (if possible) for 30 seconds. The lg 42" lcd tv - model 42ld550 tv has no sound. Open the Settings menu either by using the button on your remote, or if your remote doesn't have a Settings button, press the Home/Smart button, then click the Settings icon. TV powers on. Can I fix it myself? With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). 05/20/2017 by jahjah1231. LG 42LN5700 TV. Turning the TV … Flat Screen HDTV Has Sound But No Picture – Screen Is Not Cracked Read More » It is not a difficult repair, but does require someone to pretty much completely disassemble the TV. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. Nothing worked. Be sure the laptop is set to output a resolution supported by the TV. JavaScript appears to be disabled in your browser. If a display appears, continue to the next step. One had sound only and the other picture only, so he simply used both. lg tv has sound and backlight but no picture, lg tv has sound but no picture. Terms — The sound was in and out for a time before now being gone completely. All Rights Reserved, Ensure the TV is on the proper Input. HDMI Cable / Satellite Box, BDP, & Other Devices. The screen flickers in a dark room for a split moment. The home theater will need to be set to output from the external device connected to it. Get your questions answered about product setup, use and care,repair and maintenance issues. TV video lag is usually exclusive to those who use game consoles. A television set that has his particular problem will not power up or display a picture. I have LG 55LA6205. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. Twitter Share Sound Out configures the method by which the TV will output all of its' sound. If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. Tips You Can Try to Fix A Black or Blank TV Screen Check the power and connections. In order to get the best possible experience from our website, please follow below instructions. How to Fix the Color on Your TV. 1-1. If you've watched TV and thought the picture looks a little weirdly blue or green, or that skin tones appear unnaturally yellow, your TV… No picture but has a sound on tv. Let us know what exact model you TV is. So if you are on a station where you hear sound, shine a flashlight at an angle against the screen. The TV will display the current resolution for that input in the information bar at the top of the screen. Do any external devices connected to the TV work properly? If this is not possible, then the set will require service. Share your thoughts about the experience. If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. Our new AI powered chat bot service is here to help 24/7 365 days a year. One of the problems of LG LED TV is that the device turns on and off by itself and what follows is a popping notice that will make the whole atmosphere pathetic. Answered! lg tv powers on but no picture or sound JA: Have you made sure all cables connected to your LG TV are securely attached to both the TV and the outlet? Pinterest A setting of 1920 x 1080 is recommended to provide the best picture quality. This is not the same as audio out of sync which refers to the relative timing of audio (sound) and video (image) parts during creation, post-production (mixing). Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. Turned it on Friday morning and now all I have is sound and no picture. The phone number you add will not be used for any other purpose. ; Navigate to the Audio/Sound menu. LG 65" smart tv: no picture backlight on sound on TCON ok>>> ... and then it lost its picture but sound remained on. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. 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