Being often handled and in mail bags subject to pressure or friction, such envelopes are frequently torn open or burst without any fault on the part of those who handle them. (f) for paper based insured contents, the envelopes must be strong and the contents double packed in materials such as cardboard or plastic. Mail for local delivery should bear correct Postal Code as part of the address. All Rights Reserved. The envelopes distributed by various businesses that state “postage will be paid by addressee” with the large black bars on the right side are called BRM ( Business Reply Mail ). Addressing letters, postcards and so on with the full address given by the person to whom they are writing, including the postcard and post town, followed by the name of the country. Please refer to Appendix 1. Need to receive payments from your customers? We apologize for the inconvenience caused. Pay-as-you-use eCommerce fulfillment solutions for your online business. Compensation may be considered for theft of or damage to a registered item and provided that the packing was recognised as sufficient to guarantee the contents effectively against accidental risks of theft or damage, the sender shall be entitled to an indemnity corresponding, in principle, to the actual value of the theft or damage; consequential losses or loss of profits shall not be taken into consideration and the irregularities in question were established before delivery of the item was taken by the addressee, or by the sender in the case of return to origin. Any insured packet containing articles liable to Customs duty must come with the Green Label (i.e. A postal article intended for registration must be made up in a reasonably strong cover appropriate to its contents. Service is only available to countries where SingPost has direct Bag dispatch – list of countries is subjected to change without notice. If there is no sender's address shown on the article, the article shall be opened by an authorized SingPost's employee to ascertain any return address. The postage stamps will be cancelled by the counter officer before the Certificate is handed back to the poster. The sender of a registered article may obtain an advice of its delivery only at its time of posting at the prevailing charges. We apologize for the inconvenience caused. Keep your mail organized, secure, and managed when you are relocating or away. The sender, or the addressee, where the sender has waived his rights in favour of the addressee, may be paid compensation corresponding to the actual amount of the loss, abstraction or damage, with the restriction that this compensation will not exceed in any case the amount of the insured value. You will still be able to access the old website. Catch up with the latest service announcements here. A Speedpost Worldwide Parcel may be re-directed to any place participating in the Speedpost Worldwide Parcel post service on pre-payment of the postage to that place or on receipt of an undertaking to pay the postage if the addressee refuses to pay it, provided that the Speedpost Worldwide Parcel conforms to the regulations applicable to Speedpost Worldwide Parcels sent by post to the country or place to which it is re-directed. SingPost's focus is on sustainable growth while delivering a reliable and affordable service. Non-postal stamps and charity or other labels as well as designs likely to be mistaken for postage stamps or service labels must not be affixed to or printed on the address side. 1800 741 4111 (within Singapore) If wholly unpaid or with underpaid charges and addressed to a destination (a) in Singapore or Malaysia, it will be compulsorily registered and delivered to the addressee on payment of the normal fee for registration, plus any other charges payable, and (b) outside Singapore or Malaysia, it will be compulsorily registered, similarly taxed and sent to the Returned Letter Unit for return to the sender who will be liable for payment of the charges due. Particular attention is invited to this rule, as it will prevent letters being misrouted when there are towns of the same name in different countries. The Customs duty will be assessed and the article delivered to the addressee or his agent on payment of the charges due, unless such article is required for ulterior proceedings. (a) bank notes and currency notes of all sorts, whether current in. Enclosures Letters should not contain documents having the character of current and personal correspondence exchanged between persons other than the sender or the addressee or persons living with them. Use of paper seals are permitted by Bahrain, Brunei Darussalam, Denmark, Finland, Hong Kong, Ireland, Japan, Malaysia, New Zealand, Pakistan, South Korea, Sri Lanka, Switzerland, Taiwan and Thailand; (b) the envelopes or the packing must be strong and hardy and shall permit the seals to adhere completely; the envelopes must be made in one piece; the use of envelopes or packing which are wholly transparent or which have a transparent panel, is prohibited, in cases of high-value articles such as banknotes and precious stones, senders shall wrap them in an internal packing which is stronger than paper such as cardboard, plastic or metal; (c) the make-up must be such that the contents cannot be tampered with without obvious damage to the envelope, the packing or the seals; (d) the seals, the postage stamps representing the prepaid postage and the postal service and other official service labels must be spaced out so that they cannot serve to hide damage to the envelope or to the packing; the postage stamps and the labels must not be folded over the two sides of the envelope or the packing so as to cover an edge. Registered and Insured Articles and Speedpost Worldwide Parcels. A blue airmail label obtainable free of charge from any post office should be affixed to each article at the top left-hand corner on the address side. The cost of returning a Speedpost Worldwide Parcel includes postage, generally equivalent to the outward charge, and in many cases, charges levied abroad for warehousing, and so on. The delivery of a postal article at the house or office of the addressee, or to the addressee (or to his servant or agent or other person considered to be authorised to receive the article according to the usual manner of delivering postal articles to the addressee), and, where the addressee is a guest or is resident of a hotel, delivery to the proprietor or manager thereof or to his agent, shall be deemed to be delivery to the addressee. If there is no return address, the postal article shall be kept for a period of one year and may be destroyed or otherwise disposed of if not claimed within that period. The BETA website will be unavailable on Monday, 28 Mar 2016 from 0330hrs to 1030hrs (SGT) due to a scheduled maintenance. MAKE-UP AND PACKING requirements apply also to such articles sent in Small Packets. Requirements and Tips for Handling Official Election Mail and Political Campaign Mail Official Election Mail. Almost gone. Envelopes, the edges of which are provided with coloured bars must be reserved for airmail correspondence. It is forbidden to affix to insured letters labels other than those relating to the postal service; (e) if they are tied with string and sealed as described in (a), the string itself need not be sealed; and. The length shall be at least equal to the width multiplied by (approximate value 1.4). Please use Send Letter/Parcel Quick Task for postage rates. Get high quality & affordable packing materials at all If intended for transmission by airmail, the air mail fee equivalent to the difference between the surface and airmail postage rates should be prepaid. For more information, please call 1605. A translation of the instructions in the language of the country of origin may also be given. The only declaration as to contents or value allowed on the cover of an insured article (except such declaration as is required for Customs purposes) is the value for which the contents are insured. All Rights Reserved. Dry non-colouring powders shall be placed in strong containers (box, bag). Postmen are forbidden to deliver any article on which any sum of money is due to Singapore Post, whether on account of postage or any other account, without receiving immediate payment of the amount due, or to deliver any registered or insured letter or Speedpost Worldwide Parcel without obtaining the signature of the addressee or his representative on the receipt and on the Advice of Delivery, if any. Where the application relates to the damage of a letter or Speedpost Worldwide Parcel or to the damage or loss or abstraction of any article contained therein, the letter or Speedpost Worldwide Parcel should be retained for inspection as nearly as possible in the condition in which it was delivered. Privately manufactured forms may be used only if they bear an indication that they have been approved by Singapore Post. Displaying their own correct postal address on their notepaper, visiting cards, business communications, advertisements and so on. The right section contains (from top to bottom) an identification number, the value figures, POSTAGE PAID, date vended and weight, another identification number, and the Singapore Post logo. Get the best deals on Singapore Stamps (1824-1963) when you shop the largest online selection at eBay.com. 3. Where the postage stamps or postal franking machine impressions are irregularly affixed to the back of postcards, such postcards are treated as unpaid and dealt accordingly. However, an embossed or impressed stamp cut out or otherwise detached from an envelope, cover, postcard or other postal form cannot be used for the prepayment of postage or registration, etc; and any postal article prepaid wholly or in part by such a stamp is treated as anunderpaid postal article as the case may be. (c) they must be tied crosswise with a single strong string (not two or more pieces joined together), the two ends of the string being held together under a seal of fine wax bearing a private mark of the sender. If at the end of that period, the sender or the addressee where appropriate has not claimed the article, the addressee or the sender, where appropriate, is notified that he may take possession of the article within a similar period on payment of the amount of compensation paid to the sender. (4) Where an undelivered postal article to which this regulation applies is returned to the sender in accordance with paragraph (2) and —, (a) the postage paid on that postal article is equal to or less than the postage which would have been payable on a postcard posted in Singapore and addressed to an addressee in Singapore, the sender of the undelivered postal article shall be charged with a second postage fee equal in amount to the postage originally chargeable, less the amount of any postage prepaid by the sender; or. They looked like this: When Singapore became a Crown colony under the British, we issued our own stamps. The letters to which the insurance system is applicable are those which contain valuable paper (bank notes, currency notes, bonds, securities, etc.). Our sales representatives are always here to help. At SingPost. We are considering having folks put stamps on their own mail next year, but the Postal Service won't care because they're collecting first class postage either way. Sending an item locally? Get your mail delivered internationally with your preferred speed and costs. Small Packets must be packed in such a manner that they may be easily examined. Alternatively, the recipient may post the letter into any posting box after cancelling the address particulars by making two parallel lines (preferably in red) across and writing boldly near the addressee’s name ‘NO SUCH PERSON AT THIS ADDRESS’. No indemnity is payable in the case of: 1 Force Majeure, i.e. If the country of destination so requires the Customs declarations shall be inserted in the insured packet itself. (3) An undelivered postal article to which this regulation applies may be destroyed where —, (a) the postal article is an unregistered printed packet (not being a printed packet containing books) and no request for its return to the sender appears thereon; or. Click here for delivery times of Tracked Package. 1.6. On payment of the charges due, delivery will be effected to the addressee or his agent. The packing shall be adapted to the shape and nature of the item and the conditions of transport. In this case, the address of the addressee should be given on the article itself. The use of sealing wax should be avoided. The following shall be accepted without packing, and the address of the addressee may be given on the article itself: 1.5.1. articles which can be fitted together or put and kept together by a strong cord with lead or other seals, so as to form one single parcel which cannot come apart; 1.5.2. parcels in one piece, such as pieces of wood, metal, etc., which it is not the custom of the trade to pack. 4 Mail rate applies if the postcard exceeds the maximum dimensions of 235mm x 120mm (for overseas posting only). Standard Chartered SingPost Spree Credit Card, Standard Chartered Business Instalment Loan, Civil Aviation Authority of Singapore (CAAS), Inland Revenue Authority of Singapore (IRAS), Immigration & Checkpoints Authority (ICA). vPost lets you shop from your favourite overseas online stores and ships them to your home! This should apply particularly to the unsealed items. © 2021 Singapore Post Limited. Inquiries shall be free of charge. Register for ezy2ship now! The Speedpost Islandwide service is a local postal courier service that provides urgent same day delivery of letters, documents, samples, packages, etc within Singapore. When a representative is authorised to take delivery, the representative’s name must be stated. Every article should bear the name and address of the sender either on the front at the lower left-hand corner or on the back in order to facilitate and expedite return in the event of non-delivery. Exceptionally, on the literature for the blind which is exempted from postage, and airmail fee equivalent to the difference between the surface and airmail postage rates only is payable. No compensation either for loss, abstractions or damage will be given where: a) a letter or Speedpost Worldwide Parcel contains any article which may not, under the regulations in force for the time being, be lawfully sent by the post by which it is in fact sent; and similarly for items confiscated or destroyed by the competent authority because of its contents; b) the loss or damage has been caused by the fault or negligence of the sender, due to improper or insecure packing or otherwise, or arises from the nature of the article; c) the insurance has been fraudulently made for a sum above the actual value of the contents, or there has been any other fraud on the part of the sender or addressee; d) the insured article cannot be traced in consequence of the destruction of the documents relating to it from causes beyond control; e) the insured article has been accepted contrary to any of the rules under this section; f) the contents of the article are likely to become offensive through natural delay during the time occupied in transmission; g) the insured article has been confiscated under the provisions of any written law of this country or the country of destination; h) a letter or Speedpost Worldwide Parcel contains any article of an exceptionally fragile character or any article which from its nature cannot with reasonable safety be sent by post such as a clay figure, a soapstone or alabaster model, a collection of butterflies or moths, a vacuum flask, etc. If a registered postal article considered lost is subsequently found, the sender, or where applicable the addressee, is informed that he may take delivery of the article within three months on repayment of the amount of compensation paid to him. 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